This Privacy Policy describes how ShadowMatrix.info ("Shadow Matrix", "we", "us", or "our"), operated by Shadow Matrix Pty Ltd (ABN 47 123 456 789), collects, uses, discloses, and safeguards your personal information when you visit our website at https://shadowmatrix.info (the "Site").
We are committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Please read this policy carefully. If you do not agree with its terms, please discontinue use of the Site.
1. Information We Collect
1.1 Information You Provide Directly
We collect personal information that you voluntarily provide to us when you:
- Subscribe to our newsletter (name and email address);
- Submit a contact form (name, email address, subject, and message content);
- Register interest in a tournament (name, email address, state, and game preference);
- Correspond with us by email or other means.
1.2 Information Collected Automatically
When you visit the Site, we may automatically collect certain technical information, including:
- Your IP address and approximate geographic location;
- Browser type and version;
- Operating system;
- Pages visited and time spent on each page;
- Referring URL;
- Device type and screen resolution.
This information is collected through cookies and similar tracking technologies. Please refer to our Cookie Policy for more information.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To send you our newsletter and editorial updates (where you have subscribed);
- To respond to your enquiries and contact form submissions;
- To process and manage tournament registration interest;
- To improve the content, functionality, and user experience of the Site;
- To analyse Site traffic and usage patterns using aggregated, anonymised data;
- To comply with applicable legal obligations;
- To detect and prevent fraudulent or harmful activity.
3. Legal Basis for Processing
We process your personal information on the following legal bases:
- Consent: Where you have given explicit consent (e.g., newsletter subscription, contact form consent checkbox);
- Legitimate interests: Where processing is necessary for our legitimate business interests, provided these are not overridden by your rights;
- Legal obligation: Where processing is required to comply with applicable law.
4. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Service providers: We may share information with trusted third-party service providers who assist us in operating the Site (e.g., email delivery services, analytics providers). These providers are contractually obligated to protect your information and may not use it for their own purposes.
- Legal requirements: We may disclose information where required by law, court order, or government authority.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to equivalent privacy protections.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscribers' data is retained until you unsubscribe. Contact form submissions are retained for up to 24 months for record-keeping purposes.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Under the Australian Privacy Principles, you have the right to:
- Request access to the personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Request deletion of your personal information (subject to legal retention requirements);
- Withdraw consent at any time (where processing is based on consent);
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
To exercise any of these rights, please contact us at [email protected].
8. Cookies
We use cookies and similar technologies on the Site. For detailed information about the cookies we use and your choices regarding cookies, please see our Cookie Policy.
9. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
The Site is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Continued use of the Site after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Post: Shadow Matrix Pty Ltd, Level 5, 1 Market Street, Sydney NSW 2000, Australia
We will respond to all privacy-related enquiries within 30 days.